Support

Write to support@pocketcrimes.app in English or Spanish. Every message is read by a person.

A case that seems wrong

In the app, go to Settings → Report a problem. The email it opens already says which case you last played and which version of the app you have, so we can find it. Tell us what you expected and what happened. A case we fix reaches your phone by itself, without updating the app.

Your progress

Your cases, your streak and your hints are kept on your phone only. There is no account, so deleting the app deletes your progress, and it cannot be moved to another phone yet.

Adverts and your privacy

If you are in the European Economic Area, the United Kingdom or Switzerland, you can change what you agreed to about adverts at any time in Settings → Privacy options. The rest is in the privacy policy.